KVLT-LLONA
Zero and One partnered with Llona's team to provide an audio hotline, offering fans a unique way to connect with the mental health awareness initiative during the Homeless Album rollout campaign. The service included building and maintaining the hotline infrastructure, ensuring 99.9% uptime for seamless audience interaction and engagement.
Services
- Development
Year
2024.02 - 2024.08
Objectives
Provide fans with a unique and interactive way to connect with the mental health awareness initiative through the audio hotline. Develop and maintain a robust hotline infrastructure with 99.9% uptime to guarantee seamless user experience and accessibility.
Key Challenges
Designing an intuitive and efficient system that allowed fans to easily access Llona’s pre-recorded message and receive follow-up text messages without delays.
Ensuring the hotline could handle peak traffic without compromising speed or accessibility, especially during high-engagement periods.
Solutions
audio hotline for fans, where they could hear a message from Llona. This personalized connection made the campaign more engaging. After the call, fans received a text with mental health resources, providing them with support. This feature strengthened the campaign's impact by combining art with practical help. The integration of this hotline into the Homeless Album rollout enhanced fan engagement and made the initiative more memorable.
We created an interactive.
To enhance fan engagement, we implemented an audio hotline that allowed fans to call in and listen to a pre-recorded message from Llona, creating a direct and personal connection to the campaign. After the call, fans received an automated text message containing a link to mental health resources, providing them with actionable support beyond the experience. This seamless interaction not only deepened audience involvement but also reinforced the campaign’s mission by combining artistic expression with meaningful outreach. By integrating this feature into the Homeless Album rollout, we ensured that fans could engage with the initiative in a memorable and impactful way.
We developed a robust, cloud-based hotline infrastructure with 99.9% uptime
We developed a robust, cloud-based hotline infrastructure with 99.9% uptime to ensure seamless access for fans. The system was designed to handle high call volumes efficiently, with automated monitoring, failover mechanisms, and redundancy measures to prevent downtime. Through rigorous testing and real-time issue detection, we maintained a stable and reliable experience, allowing every caller to access Llona’s message and receive follow-up support without interruption.
More shots from KVLT-LLONA
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